1. Introduction
Gambling should be regarded as a form of entertainment, not a way to make money. Today, more people are treating gambling as a recreational activity and only spend what they can afford to lose. For some individuals, gambling can become more challenging, which is why it’s essential to monitor how much time and money is spent at online casinos each day.
2. What Is Problem Gambling?
If you feel gambling is getting out of control or is negatively affecting your daily life, we strongly recommend taking proactive steps. These may include setting personal gambling limits, opting for self-exclusion, or contacting one of the support organizations listed below.
2.1. Gambling Addiction Helplines and Counseling Centers
- Malaysian Mental Health Association (MMHA): Offers psychological counseling and support for individuals with gambling addiction and their families.
- Befrienders Malaysia: Provides emotional support and psychological guidance through their helpline for gamblers facing emotional challenges.
2.2. Medical Institutions and Psychological Clinics
- Psychiatric Departments in Government Hospitals: Some government hospitals have dedicated psychiatric units offering professional psychological assessments and treatment, including gambling addiction therapy.
- Private Mental Health Clinics: Many private clinics have specialists or therapists who focus on treating addictive behaviors.
2.3. Support Groups
- Gamblers Anonymous (GA): An international support group with chapters in Malaysia, offering a space where individuals with gambling addiction can share their experiences and support one another in overcoming addiction.
2.4. Religious Institutions
- Some religious institutions (such as mosques, churches, and temples) may provide counseling and spiritual support to help individuals deal with gambling-related issues.
2.5. Online Resources
- Ministry of Health Website: Offers information related to mental health and addiction treatment.
3. Personal Limits and Self-Exclusion
3.1. Account Activity Limits
To help you gamble responsibly, you may contact [email protected] to set activity limits on your account.
3.2. Self-Exclusion
If you need to take a break from gambling, you may request self-exclusion by contacting [email protected]. During self-exclusion, your account will remain closed. To reactivate it, you will need to contact customer support.
4. Protecting Minors
4.1. Age Restriction
This website only accepts players who are 21 years or older, and we take all reasonable measures to prevent minors from registering and accessing games. We reserve the right to request age verification. Any user found to be under the legal age will be denied access.
4.2. Parental Controls
We strongly advise parents to take steps to prevent minors from accessing gambling platforms. Several software solutions are available to assist with this, including:
- CyberPatrol
- Gamblock®
- Solid Oak Software
- Net Nanny